JOB OVERVIEW
Business Segment: Consumer & High Net Worth Clients
Location: ZA, Eastern Cape, East London, The Banking Mall, Retail Park, Beacon Bay
Job Type: Full-time
Job ID: 60050314_80337002
Date Posted: 12/1/2022
JOB DESCRIPTION
To take demand from walk-in customers for any cash related matters (e.g., teller, forex, ATM, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.
QUALIFICATIONS
Minimum Qualifications
- Secondary/High school/A levels/Matric
Experience
- Branch Operations
- 3-4 years Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
- Familiar with the legal aspects regarding cheques and cash handling.
- Knowledge of the functions of other departments within the branch.
ADDITIONAL INFORMATION
Behavioural Competencies
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Examining Information
Technical Competencies
- Banking Process & Procedures
- Application & Submission Verification (Business Banking)
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za