POST 36/70 : COMPLAINTS RECEPTIONIST REF NO: Q9/2022/61
SALARY : R176 310.per annum (Level 05), the successful candidate will be required to
sign a performance agreement.
CENTRE : Western Cape
REQUIREMENTS :
Grade 12. No experience. Knowledge and requirements: Knowledge of clerical duties and practices as well as the ability to capture data, operating a computer and collecting statistics. Knowledge and understanding of the legislative framework governing the Public Service especially the IPID Act. Knowledge of working procedures, including compliance practices and requirements in terms of the working environment. Knowledge of Human Rights and Government’s broad transformation objectives and initiatives.
Skills and Competencies:
creativity, computer literacy, ability to work under pressure. Written and verbal communication skills, problem solving, planning skills.
DUTIES :
Render general clerical support services: Switchboard duties, Handling of telephonic enquiries as well as handling telephonic complaints. Attending to complaints. Capturing of new complaints and case developments onto the database. Typing of letter and reports. Updating registers and assisting with compilation of monthly reports.
ENQUIRIES : Ms N Matintela Tel No: 021 941 4800
APPLICATIONS : Western Cape: Independent Police Investigative Directorate, Private Bag X43
Bellvile 7535 or hand deliver to Fintrust Building, 1st Floor Corner Petrusa &
Mazzur Street, Bellville, 7530.
FOR ATTENTION : Mr G Trussel Tel No: 021 941 4800
CLOSING DATE : 07 October 2022
NOTE :
Applicants are not required to submit copies of qualifications and other relevant documents on applications but must submit Z83 and a detailed Curriculum Vitae only. Applications quoting the correct reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application form (old Z83) will not be considered.