- Closing Date: 2024/02/07
- Reference Number: CLO240130-8
Clover Learnerships 2024
Job Type: Learnership
Department: Customer Service Centre
Number of Positions: 20
Location:
- Town / City: Roodepoort
- Province: Gauteng
- Country: South Africa
Required Education Level: Grade 12 | National Certificate
Job Category: Customer Service
Job Advert Summary: Clover invites new talent to join the Call Centre Learnership. Successful applicants will work at Clover’s Call Centre offices in Constantia Park and attend prescribed classes. After completing the learnership, individuals will attain an NQF qualification and gain experience in a world-class Call Centre.
Requirements:
- Grade 12 or equivalent NQF4
- Grade 12 / Matric completed in the past 7 years (2017 – 2023)
- Average of 60% for English and Maths or Maths Literacy
- Computer literacy (Advanced)
- Currently unemployed
Competencies:
- Proactive and action-oriented
- Acts with honesty and consistency
- Maintains high standards
- Interpersonal effectiveness
- Commitment and motivation
- Collaborates with others to achieve a common objective
- Customer-oriented
- Communicates effectively
- Ability to apply numerical principles
Duties and Responsibilities:
- Provide high-level customer service
- Handle all inbound and outbound interactions
- Resolve queries and complaints via relevant stakeholders
- Capture and confirm customer orders
- Sell Clover and Principal products
- Promote teamwork and cooperation
- Attend prescribed classes and visit retail stores for practical training